Soft Skill Development MCQs

Q.1 Thinking through before taking action is the definition of which dimension of emotional intelligence?

• A) Stress tolerance
• B) Happiness
• C) Reality Control
• D) None

Q.2 The term 'emotional intelligence' first appeared in:

• A) 1955
• B) 1960
• C) 1964
• D) 1974

Q.3 Who is known as the father of emotional intelligence?

• A) E.L Thorndike
• B) Daniel Goleman
• C) Robert Wood
• D) None

Q.4 The ability to manage one's emotions and impulses is known as?

• A) Self Regulation
• B) Self awareness
• C) Social skills
• D) None

Q.5 Interpersonal communication is a type of communication that takes place when we evaluate and react to internal and external stimuli.

• A) True
• B) False
• C) Can't be say
• D) None

Q.6 The whole essence of emotional management is understanding one’s own emotions and others' to deal with the situation.

• A) True
• B) False
• C) Can't be say
• D) None

Q.7 Organizational strategic changes are transitions or modifications from an existing state to a desired state for attaining efficiency and effectiveness.

• A) True
• B) False
• C) Can't be say
• D) None

Q.8 Which of the following skills is described as the capability of understanding another person's experiences and emotions?

• A) Self-Awareness
• B) Self-Regulation
• C) Empathy
• D) Motivation

Q.9 According to Daniel Goleman, which of the following tactics can help improve self-regulation?

• A) Acknowledging weaknesses and limitations
• B) Taking a step back and leaving the room during intense situations
• C) Recognizing and managing one's own emotions
• D) None

Q.10 Which skill involves recognizing and managing one's emotions, behaviors, and impulses?

• A) Self-Awareness
• B) Self-Regulation
• C) Empathy
• D) None

Q.11 Vision realization, plant modernization, and strategy planning are ____________ strategies.

• A) Conflict management
• B) Negotiating
• C) Change management
• D) Monitoring

Q.12 Which of the following is an example of intrapersonal communication?

• A) Talking on the telephone
• B) Day-dreaming
• C) Interacting on social media
• D) None

Q.13 Which leadership skill refers to the ability to inspire both oneself and others to action?

• A) Self-Regulation
• B) Empathy
• C) Motivation
• D) Social Skills

Q.14 Empathetic understanding leverages diversity in which of the following contexts?

• A) Customer service
• B) Teamwork
• C) Individual excellence
• D) Gender equality

Q.15 Which skill involves perceiving emotions, interacting, and communicating with others?

• A) Self-Awareness
• B) Self-Regulation
• C) Empathy
• D) Social Skills

Q.16 Intrapersonal messages reflect our own ______________.

• A) Physical self
• B) Emotional self
• C) Social self
• D) All of the above

Q.17 Emotional Intelligence helps individuals to communicate effectively.

• A) True
• B) False
• C) Can't be say
• D) None

Q.18 Emotional Intelligence helps us to effectively manage change.

• A) True
• B) False
• C) Can't be say
• D) None

Q.19 Self-control comes from the suppression of feelings.

• A) True
• B) False
• C) Can't be say
• D) None

Q.20 Which part of the limbic system is called 'the seat of all passions'?

• A) Brain stem
• B) Hippocampus
• C) Amygdala
• D) Limbic system

Q.21 In one of the techniques of enhancing Emotional Intelligence (emotional management), the person should be able to:

• A) Take responsibility for one's own emotions
• B) Turn negative emotions into positive learning
• C) Understand own and others' emotions
• D) All the above

Q.22 Well-adapted individuals have low emotional intelligence.

• A) True
• B) False
• C) May be true or false
• D) None

Q.23 Which of the following is not a characteristic of society?

• A) It is abstract in nature
• B) It is dynamic in nature
• C) It is based on individualism
• D) None

Q.24 Which term refers to a group of individuals living in the same area and sharing common facilities?

• A) Society
• B) Association
• C) Neighborhood
• D) None

Q.25 Empathy is:

• A) Psychologically driven
• B) Aesthetically driven
• C) Biologically driven
• D) None

Q.26 Our emotions influence our:

• A) Nervous System
• B) Cognition
• C) Sense of humour
• D) None

Q.27 When change occurs in an organization, it move from equilibrium to disequilibrium. Which internal factors are behind this change?

• A) Individual Performance
• B) Political
• C) Values
• D) Both A and C

Q.28 What are the components of Emotional Intelligence according to Goleman's model?

• A) Social Skills
• B) Self-determination
• C) Self-awareness
• D) Only A and C

Q.29 Communication Skills can be:

• A) Enhanced
• B) Polished
• C) Enriched
• D) All of these

Q.30 Consider the following statements. A: Cultural stereotypes help us be open. B: Thinking from another’s perspective is linked to being more creative.

• A) A and B are true
• B) B is true but A is false
• C) A is true but B is false
• D) None