Hey Guys Welcome to CSE Study247, This provides you Soft Skill Development which is useful for your final examination.
These MCQs are Based on
- Building Relationships
- Understanding Group Dynamics- I
- Understanding Group Dynamics- II
- Groups, Conflicts and their Resolution
- Social Network, Media and Extending Our Identities
Q.1 What are interpersonal skills?
Skills used only in personal life
Innate and learned skills used in social situations pertinent to career, education, and personal life
Skills used only in the workplace
Skills related to technical expertise
Explanation
Interpersonal skills, often called soft skills, encompass the broad range of abilities used to interact and communicate with others effectively in all areas of life.
Q.2 Why is it essential to apply interpersonal skills during a job search?
To avoid any interactions with recruiters
To build solid relationships
To isolate oneself from team dynamics
To minimize communication
Explanation
Building solid relationships with hiring managers and network contacts is a critical part of a successful job search, which requires strong interpersonal abilities.
Q.3 How can interpersonal skills be demonstrated during a job interview?
By being unresponsive and disinterested
By avoiding eye contact
Through actions and conversation
By emphasizing technical skills only
Explanation
During an interview, your body language (actions) and the way you engage with the interviewer (conversation) act as a direct demonstration of your interpersonal skills.
Q.4 What is the recommended approach for dealing with different personalities in dynamic situations?
Ignoring personality differences
Avoiding dynamic situations
Demonstrating interpersonal skills
Minimizing interactions
Explanation
Dynamic environments require the active use of interpersonal skills to navigate diverse personalities and ensure smooth group collaboration.
Q.5 If you receive and read the messages but you do not say anything in return as per the internet culture, you are:
Lurking
Impersonating
Stalking
None
Explanation
In internet slang, ‘lurking’ refers to the act of observing a conversation or community (like a forum or group chat) without actively participating or replying.
Q.6 Another name for interpersonal communication is?
Mass communication
Face to Face public communication
Dyadic communication
None
Explanation
Dyadic communication refers specifically to the interaction between two people, which is the foundational unit of interpersonal communication.
Q.7 A group is a collection of people who share a common meaning and evaluation of themselves and come together to achieve common goals.
True
False
May be True or False
None
Explanation
This is a classic psychological definition of a group, emphasizing shared identity and collective purpose.
Q.8 Relationships influence our behaviour, goals, and attitudes.
True
False
May be True or False
None
Explanation
Human beings are social creatures; our interactions and bonds with others significantly shape our personal development and social outlook.
Q.9 What is the meaning of the Greek word from which 'dynamics' has been derived?
Strength
Force
Power
Authority
Explanation
The word dynamics is derived from the Greek word ‘dynamis’, which means force or power, specifically in the context of movement or change.
Q.10 Which of the following groups consists of people who work together to achieve a common task?
Command groups
Functional groups
Interest groups
Task groups
Explanation
Task groups are specifically formed within an organization to complete a particular project or assignment.
Q.11 Email, telephone and letters are examples of:
Message
Feedback
Channel
Sender
Explanation
A channel is the medium or platform through which a message is transmitted from the sender to the receiver.
Q.12 Grouping information so that the intended audience easily understands it; this process is known as:
Phishing
Chunking
Debriefing
None
Explanation
Chunking is a cognitive process and communication strategy where large amounts of information are broken down into smaller, manageable units.
Q.13 The relationship between a shopkeeper and customer is an example of a _______________ relationship.
Passing
Casual
Deep
Moderate
Explanation
A casual relationship is one that is based on intermittent, often transactional interactions rather than deep personal intimacy.
Q.14 Which of the following are the stages in the formation of a relationship?
Awareness
Acquaintance
Exploration
All of the above
Explanation
Relationships generally progress through identifying a person (awareness), initial interaction (acquaintance), and deeper discovery (exploration).
Q.15 —— is a conflict which occurs between two different groups to prove the superiority of one group over the other.
Intergroup conflict
Intragroup conflict
International conflict
All of the above
Explanation
Intergroup conflict refers to disagreements or competition that occurs between different collective entities or teams.
Q.16 What does it mean when a very important purpose is communicated in simple ways and high expectations are generated?
Charisma
Inspiration
Intellectual simulation
All of the above
Explanation
Charismatic leadership involves the ability to present a compelling vision in a way that is easily understood and motivates others to achieve high standards.
Q.17 Which of the following is a better mode of experiential learning?
Symposium
Panel
Role playing
Explanation
Role playing is a highly effective form of experiential learning as it allows participants to ‘learn by doing’ in a simulated environment.
Q.18 — is the study of touch as non-verbal communication?
Haptics
Gesture
Body language
Prosody
Explanation
Haptics is the specific branch of non-verbal communication that focuses on how people communicate through physical touch.
Q.19 In mass communication, selective perception depends on the receiver's:
Receptivity
Ethnicity
Competence
None
Explanation
Receptivity refers to how open or willing a receiver is to accept and process a particular message, which heavily influences their perception.
Q.20 _________ is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce reward, and interference from the other party.
Communication
Conflict
Behaviour
Conflict management
Explanation
This is a formal academic definition of conflict, highlighting the roles of interdependence and perceived competition for resources or goals.
Q.21 Which of the following is a nonverbal communication type used for conflict management?
Kinesics
Proxemics
Haptics
All of the above
Explanation
Kinesics (body movement), Proxemics (space), and Haptics (touch) are all non-verbal elements that can be used to signal openness and de-escalate tension.
Q.22 In Fisher's Model of Group Progression, in which stage does the group recognize that it is reaching consensus and consolidate that consensus?
Orientation
Reinforcement
Emergence
Conflict
Explanation
In the reinforcement stage, the group has moved past conflict and emergence to finalize their decision and support the outcome.
Q.23 The study of ___________________ helps us to recognize the formation of a group and states how the group should be organized, led and promoted.
Group dynamics
Group behavior
Effective communication
Group formation
Explanation
Group dynamics investigates the internal nature of groups, how they form, and the processes by which they function.
Q.24 Which of the following sentences about interest groups is INCORRECT?
Goals are specific to each member
Members may not be in the same department
They usually last longer than general informal groups
None of the above
Explanation
All the statements listed (A, B, and C) are actually correct descriptions of how interest groups function in a social or organizational context.
Q.25 Consider the following statements. A: Six degrees of separation refers to the hindrance actors face. B: Identities on web-based social media are false fabrications.
Both A and B are correct
A is correct but B is wrong
B is correct but A is wrong
Both A and B are wrong
Explanation
Six degrees refers to social ‘closeness’ (not hindrance), and web identities can be authentic; they are not inherently ‘false fabrications’.
Q.26 Which type of noise is shown by a student unable to concentrate due to hunger and sickness?
Physical noise
Semantic noise
Physiology noise
None
Explanation
Physiological noise refers to biological factors (like pain, hunger, or fatigue) that distract a person from processing a message.
Q.27 Which type of communication is followed by video conferencing?
Visual one way
Visual two way
Audio visual two way
None
Explanation
Video conferencing is a synchronous medium that allows multiple parties to see and hear each other in real-time.
Q.28 Which of the following social media content is suitable for educational purposes?
LinkedIn posts
Blogs
Facebook newsfeed
WhatsApp forwards
Explanation
Blogs are a primary social media format for long-form, in-depth informational and educational content.
Q.29 Consider the following statements. A: Social media algorithms can influence electoral outcomes. B: Meso-level social networks have little relevance in hiring.
A is correct but B is wrong
B is correct but A is wrong
Both A and B are wrong
Both A and B are correct
Explanation
Algorithm influence is a documented reality (A), but Meso-level networks (like professional associations) are actually highly relevant for job recruitment (B is false).
Q.30 This is the first model of communication and it is a unidirectional model:
Linear model
Circular model
Universal model
None
Explanation
The linear model (such as the Shannon-Weaver model) views communication as a one-way process from a sender to a receiver without an immediate feedback loop.
Topic Wise MCQs of Soft Skill Development
| Topic | Visit | MCQs |
|---|---|---|
| Basic Communication Skill | Click Here | 30 |
| Presentation and interaction | Click Here | 30 |
| Visual, nonverbal and aural communication | Click Here | 30 |
| Individuals, groups and cultures | Click Here | 30 |
| Emotional and social skills | Click Here | 30 |
| Creativity, critical thinking and problem solving | Click Here | 30 |
| Motivation, persuasion, negotiation and leadership | Click Here | 30 |
| Managing time, stress, Work-life balance | Click Here | 30 |
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