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Here I provide a Multiple-Choice Question soft skill development of the Mix Questions (NPTL assignment solution and more related to your syllabus), Below is the syllabus of NPTL Which is useful for your preparation for your Examination.
NPTEL Soft Skill Development Syllabus
| Week | Topic |
|---|---|
| 1. The basics | I. Understanding the communicative environment-I ii. Understanding the communicative environment iii. What to listen for and why iv. When to speak and how v. Starting and sustaining a conversation |
| 2.Presentation and interaction | i. What to present and how – I ii. What to present and how – II iii. Multimedia presentation: Understanding the basics iv. Communication styles v. Speaking in groups |
| 3. Visual, nonverbal and aural communication | i. The world of visual culture ii. Visual perception ii. The aural: Its relevance and impact iv. The body and the way it communicates v. The face, its expressions and what it says |
| 4. Interpersonal communication 1 | i. Building Relationships ii. Understanding Group Dynamics- Iiii. Understanding Group Dynamics- II iv. Groups, Conflicts and Their Resolution v. Social Network, Media and Extending Our Identities |
| 5. Interpersonal communication 2 | Emotional and social skills |
| 6. Developing key traits 1 | Creativity, critical thinking and problem-solving |
| 7. Developing key traits 2 | i. Motivating oneself ii.The art of persuasion-I iii.The art of persuasion-II iv. From persuasion to negotiation v. Leadership and motivating others |
| survival strategies | i. Managing time ii. Managing stress iii. Resilience iv. Work-life balance v. Applying soft-skills to workplace |
These MCQs are Based on Basic Communication
NPTEL Soft Skill Development MCQs
Q.1 ____ means being able to tell other people about what you want to say?
Communication
Channel
Sender
Media
Explanation
Communication is the fundamental process of conveying information, thoughts, or feelings from one person to another.
Q.2 Any communication that conveys a message consisting of printed words is called:
Verbal Communication
Written Communication
Verbal Communication
None
Explanation
Written communication involves the use of text, symbols, or printed words to transmit a message through a physical or digital medium.
Q.3 Consider the two statements: A: Deep listening can foster healthy relationships. B: Managing emotions in the self is as important as understanding the speaker.
Both A and B are correct
Both A and B are wrong
B is correct, but A is wrong
None
Explanation
Active listening requires both external empathy for the speaker and internal emotional regulation to process information objectively.
Q.4 Haptics, a kind of non-verbal communication, refers to?
Touch language
Body Language
Dress and appearance
None
Explanation
Haptics is the specific branch of non-verbal communication that studies how people communicate through physical touch.
Q.5 That which cannot be read is?
Eligible
Unreadable
Thigible
None
Explanation
Text that is illegible or impossible to decipher is described as unreadable.
Q.6 Decoding takes place on the part of the:
Sender
Transmitter
Receiver
None
Explanation
Decoding is the mental process performed by the receiver to interpret and understand the message sent by the sender.
Q.7 The last step of communication is?
Encoding
Feedback
Decoding
None
Explanation
Feedback is the final stage where the receiver provides a response, ensuring the message was correctly understood.
Q.8 Visual aids include:
Pie chart
Slides
Pictographs
All of these
Explanation
Pie charts, slides, and pictographs are all graphic tools used to represent data visually and enhance the clarity of a presentation.
Q.9 Non-verbal communication does not include?
Smile
Winking
Frown
None
Explanation
Since smiles, winks, and frowns are all physical gestures without words, they are all forms of non-verbal communication.
Q.10 'Filters improve the quality of the communication, but do not act as a barrier.' This statement is:
Always true
Can be true in some contexts
False, irrespective of the context
None
Explanation
Filtering can help clarify a message by removing noise, but if done excessively or biasedly, it can lead to misinterpretation and become a barrier.
Q.11 Communication skills can be:
Enhanced
Polished
Enriched
All of these
Explanation
As a soft skill, communication can be continuously improved through learning, practice, and exposure to diverse social situations.
Q.12 Messages can be sent through:
SMS
By nodding head
By blinking of eyes
All of these
Explanation
Messages can be transmitted through both verbal channels (SMS) and non-verbal gestures (nodding or blinking).
Q.13 Active listening does not include:
Filtering out information
Selective listening
Discriminatory listening
All of these
Explanation
Active listening requires full engagement; filtering, being selective, or being discriminatory are all barriers to complete understanding.
Q.14 Letter, Email, and telephone are examples of:
Message
Feedback
Channel
None
Explanation
A channel is the specific medium or vehicle used to carry information from the sender to the receiver.
Q.15 Liveliness and pride are identified through ______ in female voices.
Breathiness
Tenseness
Rotundity
All of these
Explanation
Rotundity refers to a full, rich tone in speech that often conveys confidence, enthusiasm, and self-assurance.
Q.16 White lies are _____ in a professional context.
necessary
unadvisable
unnecessary
All of these
Explanation
Diplomatic ‘white lies’ are often necessary in the workplace to maintain professional relationships and social harmony.
Q.17 Monotone bores the:
Speaker
Listener
Orator
Writer
Explanation
A lack of variation in pitch or tone (monotone) makes speech unengaging and difficult for the listener to follow.
Q.18 The study of body language is called:
Kinesics
Proxemics
None
Explanation
Kinesics is the scientific study of how body movements, such as gestures and facial expressions, function as non-verbal communication.
Q.19 Non-verbal communication is without?
Words
Gestures
Forms
Touch
Explanation
Non-verbal communication is defined as the process of sending and receiving messages without the use of written or spoken words.
Q.20 Consider the statements: A: Emotions are heuristic impulses… B: Visual, aural, and haptic cues all contribute as emotional triggers.
Both A and B are correct
Both A and B are wrong
A is correct, but B is wrong
B is correct, but A is wrong
Explanation
Sensory inputs are well-known triggers for emotional responses, but emotions are more than just simple ‘heuristic impulses’.
Q.21 Which of the following is not an element of communication within the communication process cycle?
Channel
Receiver
Sender
Time
Explanation
While time is a context of communication, it is not one of the functional elements like the sender, message, or receiver.
Q.22 Consider the statements: A: Intended meanings are as important as unintended meanings. B: Imperfect communication has no utility.
Both A and B are correct
B is correct, but A is wrong
A is correct, but B is wrong
None of the above
Explanation
Communication involves both explicit and implicit cues; however, even imperfect communication is vital for real-world functionality.
Q.23 ____ is associated with problem-solving.
Critical listening
Therapeutic listening
Discriminative
None of the above
Explanation
Critical listening involves analyzing and evaluating information to make judgments or find solutions to specific issues.
Q.24 Which of these should not be avoided for effective communication?
Noise
Planning
Semantic problems
None of the above
Explanation
Planning is a positive step that ensures the message is structured and delivered effectively to achieve its goal.
Q.25 Which of these must be avoided for effective communication?
Sharing of activity
Politeness
Listening
Ambiguity
Explanation
Ambiguity leads to confusion and misinterpretation, so it must be avoided to ensure the message is clear.
Q.26 Non-verbal gestures can be used while speaking in formal groups to:
intervene
show dissent
listen
All of the above
Explanation
Non-verbal cues are essential for signaling participation, agreement, or disagreement without interrupting the speaker.
Q.27 Consider the statements: A: Roles in group discussion are subject to change. B: Emotional involvement is not advisable.
Both A and B are correct
Both A and B are wrong
A is correct, but B is wrong
B is correct, but A is wrong
Explanation
Group roles are often fluid and dynamic; while extreme emotion is bad, complete lack of emotional involvement can lead to disengagement.
Q.28 All the root words of communication mean almost the same as?
Importing
Sharing
Making common
All of these
Explanation
The word communication stems from Latin roots meaning to share, to impart, or to make something known to many.
Q.29 Verbal communication covers what percentage of total communication impact?
100%
10%
50%
30%
Explanation
Research in paralanguage suggests that the actual words (verbal) only account for about 7-10% of the total message impact.
Q.30 Oral communication is done by using?
written words
pen and paper
Spoken words
All of these
Explanation
Oral communication is the specific process of transmitting information through spoken language.
Topic Wise MCQs of Soft Skill Development
| Topic | Visit | MCQs |
|---|---|---|
| Basic Communication Skill | Click Here | 30 |
| Presentation and interaction | Click Here | 30 |
| Visual, nonverbal and aural communication | Click Here | 30 |
| Individuals, groups and cultures | Click Here | 30 |
| Emotional and social skills | Click Here | 30 |
| Creativity, critical thinking and problem solving | Click Here | 30 |
| Motivation, persuasion, negotiation and leadership | Click Here | 30 |
| Managing time, stress, Work-life balance | Click Here | 30 |
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