Soft Skill Development MCQs

Q.1 What are interpersonal skills?

• A) Skills used only in personal life
• B) Innate and learned skills used in social situations pertinent to career, education, and personal life
• C) Skills used only in the workplace
• D) Skills related to technical expertise

Q.2 Why is it essential to apply interpersonal skills during a job search?

• A) To avoid any interactions with recruiters
• B) To build solid relationships
• C) To isolate oneself from team dynamics
• D) To minimize communication

Q.3 How can interpersonal skills be demonstrated during a job interview?

• A) By being unresponsive and disinterested
• B) By avoiding eye contact
• C) Through actions and conversation
• D) By emphasizing technical skills only

Q.4 What is the recommended approach for dealing with different personalities in dynamic situations?

• A) Ignoring personality differences
• B) Avoiding dynamic situations
• C) Demonstrating interpersonal skills
• D) Minimizing interactions

Q.5 If you receive and read the messages but you do not say anything in return as per the internet culture, you are:

• A) Lurking
• B) Impersonating
• C) Stalking
• D) None

Q.6 Another name for interpersonal communication is?

• A) Mass communication
• B) Face to Face public communication
• C) Dyadic communication
• D) None

Q.7 A group is a collection of people who share a common meaning and evaluation of themselves and come together to achieve common goals.

• A) True
• B) False
• C) May be True or False
• D) None

Q.8 Relationships influence our behaviour, goals, and attitudes.

• A) True
• B) False
• C) May be True or False
• D) None

Q.9 What is the meaning of the Greek word from which ‘dynamics’ has been derived?

• A) Strength
• B) Force
• C) Power
• D) Authority

Q.10 Which of the following groups consists of people who work together to achieve a common task?

• A) Command groups
• B) Functional groups
• C) Interest groups
• D) Task groups

Q.11 Email, telephone and letters are examples of:

• A) Message
• B) Feedback
• C) Channel
• D) Sender

Q.12 Grouping information so that the intended audience easily understands it; this process is known as:

• A) Phishing
• B) Chunking
• C) Debriefing
• D) None

Q.13 The relationship between a shopkeeper and customer is an example of a _______________ relationship.

• A) Passing
• B) Casual
• C) Deep
• D) Moderate

Q.14 Which of the following are the stages in the formation of a relationship?

• A) Awareness
• B) Acquaintance
• C) Exploration
• D) All of the above

Q.15 ------ is a conflict which occurs between two different groups to prove the superiority of one group over the other.

• A) Intergroup conflict
• B) Intragroup conflict
• C) International conflict
• D) All of the above

Q.16 What does it mean when a very important purpose is communicated in simple ways and high expectations are generated?

• A) Charisma
• B) Inspiration
• C) Intellectual simulation
• D) All of the above

Q.17 Which of the following is a better mode of experiential learning?

• A) Symposium
• B) Panel
• D) None

Q.18 --- is the study of touch as non-verbal communication?

• A) Haptics
• B) Gesture
• C) Body language
• D) Prosody

Q.19 In mass communication, selective perception depends on the receiver's:

• A) Receptivity
• B) Ethnicity
• C) Competence
• D) None

Q.20 _________ is an expressed struggle between at least two interdependent parties who perceive incompatible goals, scarce reward, and interference from the other party.

• A) Communication
• B) Conflict
• C) Behaviour
• D) Conflict management

Q.21 Which of the following is a nonverbal communication type used for conflict management?

• A) Kinesics
• B) Proxemics
• C) Haptics
• D) All of the above

Q.22 In Fisher’s Model of Group Progression, in which stage does the group recognize that it is reaching consensus and consolidate that consensus?

• A) Orientation
• B) Reinforcement
• C) Emergence
• D) Conflict

Q.23 The study of ___________________ helps us to recognize the formation of a group and states how the group should be organized, led and promoted.

• A) Group dynamics
• B) Group behavior
• C) Effective communication
• D) Group formation

Q.24 Which of the following sentences about interest groups is INCORRECT?

• A) Goals are specific to each member
• B) Members may not be in the same department
• C) They usually last longer than general informal groups
• D) None of the above

Q.25 Consider the following statements. A: Six degrees of separation refers to the hindrance actors face. B: Identities on web-based social media are false fabrications.

• A) Both A and B are correct
• B) A is correct but B is wrong
• C) B is correct but A is wrong
• D) Both A and B are wrong

Q.26 Which type of noise is shown by a student unable to concentrate due to hunger and sickness?

• A) Physical noise
• B) Semantic noise
• C) Physiology noise
• D) None

Q.27 Which type of communication is followed by video conferencing?

• A) Visual one way
• B) Visual two way
• C) Audio visual two way
• D) None

Q.28 Which of the following social media content is suitable for educational purposes?

• A) LinkedIn posts
• B) Blogs
• C) Facebook newsfeed
• D) WhatsApp forwards

Q.29 Consider the following statements. A: Social media algorithms can influence electoral outcomes. B: Meso-level social networks have little relevance in hiring.

• A) A is correct but B is wrong
• B) B is correct but A is wrong
• C) Both A and B are wrong
• D) Both A and B are correct

Q.30 This is the first model of communication and it is a unidirectional model:

• A) Linear model
• B) Circular model
• C) Universal model
• D) None