Posted on: April 14, 2026
Accenture has released a new job notification for the post of IT Customer Service Representative (Software/Application/Cloud Tech Support Associate). Interested candidates can read full details and apply online.
Important Details
- Organization: Accenture
- Post Name: IT Customer Service Representative
- Job Type: Full Time
- Experience: 0–2 Years
- Job Location: Coimbatore
- Job ID: 14154433
Job Description
Candidates will be responsible for:
- Handling customer issues and providing resolutions
- Troubleshooting system and application problems
- Diagnosing technical issues and finding solutions
- Escalating unresolved issues to internal teams
- Maintaining proper logs and documentation
- Working on emerging technologies
Technical Skills Required
- Installation & configuration of applications
- OS installation (WDS, Ghost, Bootable devices)
- Issue tracking and logging
- Knowledge base documentation
- Basic knowledge of Cloud Technologies (Azure / AWS preferred)
👉 Certification in cloud technologies will be an added advantage.
Responsibilities
- Take ownership of customer problems
- Ensure SLA-based resolution
- Track issues until complete resolution
- Provide technical support effectively
Professional Skills
- Good communication (written & verbal)
- Strong analytical skills
- Tech-savvy mindset
- Ability to work under pressure
- Flexible for shifts
Educational Qualification
- Graduate in any stream
- Must have completed 15 years of full-time education
Job Location
- Coimbatore, Tamil Nadu
Important Notice
- No fee is required to apply for jobs at Accenture
- Beware of fake job offers asking for payment
- Report fraud emails to: [email protected]
About Accenture
Accenture is a global professional services company with expertise in digital, cloud, and security. It has over 775,000 employees worldwide and focuses on innovation and technology-driven solutions.
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